We provide on-site, hands-on training for customers in instructor-led classroom or one-on-one settings.

Synapse® VNA administrative training is included with all system deployments at customer sites. This course will prepare attendees with the technical background, architectural layout, administrative knowledge, and hands-on experience so they can install, configure, upgrade, test, and support the Synapse VNA system. Attendees will learn how Synapse VNA operates and how to maintain it for optimum performance.


The available tiered service agreement ensures you receive the latest software version at no additional cost.

Healthcare systems have long been held hostage by rigid service plans, due to the proprietary nature of the architecture. Our service, like our Synapse VNA software, is configured to exceed customer specifications and expectations.

The Synapse VNA’s non-obsolescence means your institution will always be running up-to-date, state-of-the-art software. Our Service Plans provide comprehensive, customer-centric, flexible agreements delivering your prescribed service levels.

For upgrade requests, please contact Nick Donofrio, Director of Client Services: